Change Management

Ricardo Semler transformed a struggling equipment supplier into a radically democratic and resilient (and successful) 

company by having as few rules as possible:

        • eliminate organisational hierarchy 

        • trust rather than control employees

        • do not have rules for every contingency

        • encourage flexible working  

        • introduce job rotation as part of career development

        • throw away the organisation chart and work flexibly            


Semler, Ricardo [1993]. Maverick!. London: Arrow